Service Status

Real-time monitoring of all eSIM Activator services and infrastructure. Check current status, uptime statistics, and incident reports.

All systems operational

Last updated:

Operational

Performance Metrics

Overall Uptime

99.98%
+0.02%

Avg Response Time

156ms
-12ms

Successful Activations

99.94%
+0.01%

Support Response

2.3min
-0.7min

Service Components

eSIM Activation API

Core eSIM activation and provisioning service

Uptime
99.98%
Response
245ms
Operational

Device Compatibility Check

IMEI verification and device compatibility service

Uptime
99.99%
Response
89ms
Operational

Global Carrier Network

Connections to 500+ global mobile carriers

Uptime
99.95%
Response
156ms
Operational

Customer Support Portal

Help center, live chat, and support systems

Uptime
99.97%
Response
123ms
Operational

QR Code Generation

eSIM profile QR code generation and delivery

Uptime
99.99%
Response
67ms
Operational

Security & Authentication

User authentication and security services

Uptime
100%
Response
34ms
Operational

Recent Incidents

Scheduled Maintenance - Database Optimization

MaintenanceResolved

Routine database optimization to improve performance. No service interruption expected.

Started: 1/14/2024, 2:00:00 AMResolved: 1/14/2024, 4:30:00 AM

Updates

Maintenance completed successfully. All systems operating normally.

1/14/2024, 4:30:00 AM

Maintenance window started. Monitoring all systems closely.

1/14/2024, 2:00:00 AM

Intermittent Delays in QR Code Delivery

MinorResolved

Some users experienced delays in receiving eSIM QR codes via email.

Started: 1/12/2024, 2:15:00 PMResolved: 1/12/2024, 3:45:00 PM

Updates

Issue resolved. Email delivery times back to normal (under 2 minutes).

1/12/2024, 3:45:00 PM

Investigating reports of delayed QR code delivery. Activation still functional.

1/12/2024, 2:30:00 PM

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